The second-hand marketplace is where residents post items they're selling, things they're giving away, and items they're looking for. It's free, no fees and no upgrades. Posting takes a couple of minutes.
What you can post
- Items for sale, anything you'd sell to a neighbor: furniture, kids' gear, tools, electronics, sports equipment, kitchenware, books, plants.
- Free items (giveaways), things you don't need but don't want to throw away. The free section has its own visibility, residents check it specifically when they're looking for things to take.
- Wanted items, "looking for a bookshelf, free or cheap," "anyone has a baby gate they're not using." Wanted posts are how a lot of stuff finds new homes.
What doesn't belong here:
- Real estate (use the real-estate section instead).
- Vehicles (use the vehicles section).
- Services or paid work (that's a business listing).
- Counterfeit, stolen, or restricted items.
To post an item:
- Sign in.
- From your dashboard or the marketplace page, click Add an Item.
- Choose the type: for sale, free / giveaway, or wanted.
- Fill in a clear title (specific is better, "IKEA Malm dresser, white, 4 drawers" is more useful than "dresser").
- Write a short description: condition, dimensions if relevant, why you're selling, anything a neighbor would want to know.
- Add photos. Two or three good photos sell items way faster than text alone.
- Set a price (or mark as free or wanted).
- Choose your contact method: phone, WhatsApp, or email. The platform doesn't have built-in messaging; buyers reach out to you directly through whatever you provide.
- Publish.
Posts go live immediately. There's no review queue for marketplace items, so you can list and have it visible within seconds.
How long the post stays up
Marketplace posts auto-expire after 30 days. We send a reminder email a few days before expiry. From the reminder, you can:
- Renew the post for another 30 days (one click).
- Mark it as sold or given away (one click).
- Let it expire if you don't need it anymore (do nothing).
The 30-day expiry keeps the marketplace fresh. Stale listings (a couch that sold three months ago, a bike that was already taken) frustrate residents and clutter the page. Auto-expire keeps things current without making you remember to clean up.
What makes an item actually sell
- Photos. Take them in daylight. Two or three angles. Don't use stock photos, they look like a scam.
- Specific titles. "Mountain bike" gets fewer clicks than "Specialized Rockhopper, size M, 2019, good condition."
- Honest condition. "Good condition, small scratch on the side near the back" sells faster than "perfect condition" that turns out to have a scratch.
- Reasonable price. Look at what similar items are listed for. Pricing 50% above market means no one calls.
- Reply quickly. The first few hours after posting are when serious buyers reach out. Reply within an hour or two if you can.
If you're posting a free item
Free items go fast. A few notes:
- Be ready for a flurry of responses in the first hour. First come, first served, or however you want to handle it; just be clear in the post about the rule you're using.
- If you set a pickup time and place, stick to it. People budget their afternoon around it.
- If something is in marginal condition (a chair with a wobble, a fan that occasionally clicks), say so. Free doesn't mean buyers don't deserve to know.