One of the things a real community does well is help its own. If you need something, big or small, you can ask the community here. Help requests are free for residents.
What counts as a help request
Almost anything that doesn't fit elsewhere. A few examples:
- Borrowing a tool, an item, or a piece of equipment for a few days
- Finding someone to feed your cat, water your plants, or pick up your mail while you're away
- Asking for recommendations: "Has anyone used a good electrician recently?" "Anyone been to this doctor?"
- Asking for advice from someone who's been through it: "Looking for parents who've sent kids to this summer camp"
- Quick favors: a ride to the airport, an extra hand moving a sofa, someone to wait for the delivery
- Asking the community to help find something lost or someone missing
Help requests are not for paid services. If you're hiring a babysitter or paying for help, that's a business or service search, not a help request.
To post a help request:
- Sign in.
- From your dashboard, click Ask for Help.
- Write a clear, specific request. The more specific, the better the response.
- Add context: when you need it by, what condition something needs to be in, what you can offer in return (if anything).
- Submit. Your request goes to a brief review.
Review and approval
Help requests go through a quick manual review, like events and volunteer calls. We're checking that the request is real, community-oriented, and not a disguised commercial post or scam. Most requests are approved within a few hours.
How long the post stays up
Help requests automatically expire after 30 days. If your need is ongoing, you can repost. If you got the help you needed, please mark the request as resolved or remove it, the same way you would on any community board.
How responses work
Residents who want to help respond directly to you (by message, phone, or email, depending on the contact method you provided). The platform doesn't track or facilitate the actual exchange, that's between you and your neighbor.
A note on giving back
The help feed works because residents pay it forward. If a neighbor helped you, consider answering when someone else asks. The community is healthier when help moves in both directions.