We send a small number of emails. You control which ones, and at what frequency. Most are off by default; you opt in to what you want.
To change your notification settings
- Sign in.
- Go to Settings → Notifications.
- Toggle each notification type on or off, save.
The notification types
Account and platform notifications (always on; we don't let you turn these off):
- Sign-in security alerts (new device sign-in, password changed)
- Payment confirmations and invoices
- Reply to a support email you sent us
- Action required on a listing you posted (review feedback, expiry reminder, claim verification)
Optional notifications (off by default; you can turn each on independently):
- Weekly community digest: a summary of the week's events, notable deals, new businesses, and notices. Sent every Sunday morning.
- New events in Oranit: a quick email when an event is posted that matches your interests (you set interests in your profile).
- New deals from local businesses: when a business you've interacted with (saved, viewed, or contacted) posts a new deal.
- Marketplace alerts: when a new item matching your saved searches is posted. (You can save a search from the marketplace search results.)
- Real-estate alerts: when a new property matching your saved search is listed.
- Vehicle alerts: when a new vehicle matching your saved search is listed.
- Volunteer call notifications: when a new volunteer opportunity is posted in categories you care about.
- Help requests: when a neighbor posts a help request, useful if you'd like to be the kind of resident who responds when you can.
Each one has its own toggle. Turn on what you want, leave the rest off.
Frequency
Most optional notifications are batched. Instead of sending you an email for every event, deal, or marketplace post, we group them. The weekly digest is the most-batched. Real-time alerts (new event matching your interests, new item matching your saved search) are sent within an hour or two of posting, not instantly. We've found that hourly is the right balance between "missed it" and "overwhelmed."
If you want a notification immediately rather than batched, write to us. If enough residents ask, we'll add the option.
If you stop wanting any of this
Every email we send has an unsubscribe link at the bottom. Clicking it turns off that specific notification type immediately, no need to sign in. The mandatory account notifications can't be unsubscribed from email-by-email; they're tied to your account, and you'd turn them off by deleting your account (see the article on deleting your account).
SMS notifications
The platform doesn't send marketing SMS. The only SMS you receive from us is for sign-in (the 6-digit code) or for verifying a phone number when you claim a business listing or post a real-estate listing. Those aren't marketing and can't be turned off; they're how we keep verification working.